Product design leader · Newark, CA

I turn complex systems into clear experiences.

I'm Lu, a product design leader with 13+ years shaping enterprise platforms at Cisco— from founding Collaboration Control Hub to unifying identity across Cisco's cloud portfolio.

Explore selected work Download résumé
Lu Wang, product design leader

Currently leading product design for identity, AI, monitoring & analytics at Cisco.

13+years in product design
0→1founding designer for Collaboration Control Hub & Cisco Unified Identity
12+designers led & mentored
Globalenterprise-scale products

Selected work

Platform thinking at enterprise scale.

Three chapters of one story: evolving the admin experience, making analytics sustainable, and extending a shared identity foundation across Cisco.

01Collaboration Control Hub Overview RedesignProduct strategy · AI experience

From a static dashboard to a relevant daily workspace.

Reimagining the Collaboration Control Hub overview around what matters now.

I shaped a progressive vision for an overview that adapts to each admin—starting with control, adding meaningful signals, and moving toward proactive AI guidance.

Collaboration Control Hub personalized overview redesign
Concept preview · Details intentionally limited
  1. 01
    Customize the canvas

    Add or remove overview tiles based on role and workflow.

  2. 02
    Surface meaningful signals

    Prioritize the KPIs and information that help admins act quickly.

  3. 03
    Make it proactive with AI

    Deliver role-aware insights and the right next action for each admin.

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02Collaboration Control Hub Analytics EnhancementProduct vision · AI self-service

Sustainable self-service analytics.

Turning long-tail data questions into governed answers.

Today's fixed dashboards cannot match the depth and flexibility enterprise admins need. The result is report exports, manual analysis, third-party tools, and one-off requests that take months to deliver.

Collaboration Control Hub analytics dashboard showing a flat structure, limited drill down, and static charts
Current experience · High-level problem framing
Today

Fixed views create a costly long tail

Customers leave Collaboration Control Hub to manipulate exports or rebuild dashboards, while Cisco repeatedly designs and ships narrow solutions.

AI-enabled shift

Build the capability once

Admins describe the data question, preview the right visualization, refine it with familiar filters, and save it to a governed surface.

Shared value

Better for customers and Cisco

Customers reach answers faster; Cisco reduces bespoke work, keeps value in the platform, and creates room for sustainable growth.

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03Cisco Unified IdentityProduct design · Tenant grouping

One boundary. Clearer administration.

Setting up user management around tenant groups.

I designed the user-management experience around tenant grouping: a shared administrative boundary that links product tenants and users while preserving role- and product-specific access.

  • SetupCreate a tenant group and bring related product tenants into one manageable scope
  • BoundaryMake user roles, linked products and access clear within the group
  • ManageWork with users, groups, domains and identity providers from one place
Cisco Unified Identity interface for creating a tenant group and adding product tenants
Tenant grouping · User management

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How I lead

Clarity is a design outcome—and a leadership practice.

01

Frame the system

I make complexity visible, connect the moving parts, and create a shared north star teams can act on.

02

Design through influence

I partner closely with product, engineering and executives to turn design intent into durable platform decisions.

03

Grow the team

I give designers meaningful ownership, direct feedback and the context they need to make strong decisions.

“The best platform work doesn't just solve the screen in front of us. It makes the next hundred decisions easier.”

— Lu Wang

Experience

13+ years designing, scaling and leading.

2022—2026Cisco Systems

Senior Product Design Manager

Built and led an eight-person team across Identity & Security, AI, Monitoring & Analytics, Licensing, Core and the design language system.

2015—2022Cisco Systems

Lead Product Designer

Founding designer for Collaboration Control Hub and Cisco Unified Identity. Led identity, RBAC, onboarding, migration, licensing automation and platform frameworks.

2014—2015mywebrooms

UX Researcher

Established user validation practices and translated qualitative and quantitative findings into product improvements.

2014Huawei

Visual Designer

Created high-fidelity digital assets and visual systems across enterprise touchpoints.

Education

MFA, Web Design & New MediaAcademy of Art University · San Francisco
BA, Mass CommunicationsHenan University · China

Let's connect

Building the next complex thing?

I'm always glad to talk about product design leadership, enterprise platforms and ambitious systems.

wwanglu2012@gmail.com 415 972 9041